Learn how to turn off the “High-efficiency pictures” setting in your Android Camera app.
![](https://support.siku.org/wp-content/uploads/2024/02/turn-off-HEIF-s.jpg)
- Open the Camera app on your Android device.
- Tap the icon in the top left of your screen.
- Turn off the “High efficiency pictures” setting.
Currently viewing web articles. Show mobile articles
Learn how to turn off the “High-efficiency pictures” setting in your Android Camera app.
Photos taken by Android devices with the “High-efficiency pictures” setting turned on are not currently supported and will cause image uploads to fail.